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How to Send Your Watch in For Service

Package your watch
Package your watch in a sturdy BOX. Please do NOT use an envelope. KEEP your original gift box - We discard all shipping boxes and packaging materials.
Include your name
Include your name and address inside the box AND a description of the repair work needed. ALSO include proof of purchase if warranty repairs are required.
Insure your watch
Insure the watch for it's full retail value. We suggest UPS or FedEx.
Send to
Hurley Roberts Service Co.
6990 Peachtree Industrial Blvd Ste C
Norcross GA 30071-1009

  • We have a printable repair form that you may find helpful in telling us about your watch.
  • There is no need for a Return Authorization (RMA) form.
  • You need to have Adobe Acrobat Reader installed in order to open the file.
  • Download the 168k pdf by clicking here.

To download Acrobat Reader click here.

Remember    Please do not include any packaging materials you wish to have returned. All shipping materials are discarded upon receipt. KEEP a copy of the letter of instructions you sent us.

Write down any serial numbers and or model numbers found on the back of your watch.

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